EI is good for healthcare workers
By : Monique3 -
Yes, yes it is! I spoke to Saint Francis Hospital nurses (in SF) last month on Leading from Within based on EI.
From Becker Hospital Review
Business & Legal Issues for Health System Leadership
Business & Legal Issues for Health System Leadership
Developing Healthcare Workers’ Emotional Intelligence:
Q&A With Emotional Intelligence Coach Harvey Deutschendorf
Written by Lindsey Dunn | May 23, 2013
Emotional intelligence, or the ability to understand and control emotions, has been linked with to a number of qualities desired of healthcare providers: High EI has been positively correlated with job performance and satisfaction, stress management, social interaction and ability to identify emotional expressions. Some researchers have begun to explore the role of EI and patient-centered care and while research has yet to conclusively weigh in on the subject, common sense would suggest that providers with the high IE would be more likely to connect and communicate successfully with patients (see Birks & Watt, 2007)….Click on the title to read more.)
Tag :#anger, #anxiety, #coach, #coaching, #communication, #conflict resolution, #difficult people, #EI, #emotional intelligence, #EQ, #NVC, #relationship, #speaker, #speaking, #stress, #training, #well-being, #wellness, #wisdom